What we do
Front desk support$8/hour · from $640/moBilling & insurance5% of collections · $750/month floorMedical marketing$1,399/mo + ad spend Custom software & AI agentsSaaS, apps and secure AI · custom quote How it worksFree review to live in 2 weeksPlan and compare
Pricing and plan builderPublished prices, month to month Compare market ratesAgencies, billers and answering services All servicesFront desk, billing, growth and custom softwareFree with our services
PulselineCall tracking, free with front desk support MDClaim360Revenue dashboard, free with billing AI agentPulse and AI daily reports, built into both appsExplore
The full software suiteEvery feature, every screen IntegrationsEHR, VoIP, clearinghouse and email Security and HIPAAEncryption, 2FA, audit logs, BAA
$0 for the softwarePulseline comes with front desk support, MDClaim360 with billing.See the suite
Primary and urgent care
Family medicineRefills, same-day visits and recalls PediatricsSick visits, well-child care, after hours Internal medicineFollow-ups, referrals, prior authorizations Women's healthSensitive calls, visit types, clean claims Urgent careBusy peaks and fast eligibility checks TelehealthVirtual visit schedulingSpecialists
Behavioral healthIntake and recurring sessions, with discretion Physical therapyPlans of care, visit limits, authorizations DermatologyCosmetic and medical visits booked right CardiologyTest and procedure scheduling OrthopedicsSurgery and post-op scheduling Dental practicesHygiene recall remindersAbout us
About InCareMDWhy we started, who we are Offices & global team8 countries, offices in the US and Australia Recent resultsReal numbers from practices we supportWork with us
Security and HIPAAHow we protect patient data CareersJoin the team Contact(833) 4-CARE-98 · contact@incaremd.comLatest articles
Virtual medical receptionist vs. in-house staffFront desk · 4 min readOutsourcing medical billing: pros, cons, costsBilling · 5 min readMedical answering service cost: a 2026 guideFront desk · 5 min readResources
FAQStraight answers Market rate comparisonWhat practices typically pay Missed-call calculatorWhat unanswered calls cost youA HIPAA-trained team answers your phones, works your claims and fills your schedule. You watch every call and every dollar live, from day one.
Free 15-minute review · No obligation · Pick a time on the next page
Physicians, nurses and private clinics trust their phones, claims and growth to a team that knows healthcare, so they can spend their day with patients.
See what we'd handleCalls, scheduling, refills and after-hours, picked up by a trained team in your practice's name. Nothing goes to voicemail.
Clean claims, every denial appealed, A/R chased until it's paid. Watch collections climb in MDClaim360.
Google and Meta ads, landing pages and fast follow-up on every inquiry, so new patients land on your calendar.
Ava talks with your website visitors and books reviews. Pulse answers questions about your calls and revenue inside your dashboard.
SaaS we host for you, custom applications like patient portals and integrations, and secure AI agents that answer patients and book appointments.
Your team, ready the day you go live. Pulseline call tracking comes free with front desk support, MDClaim360 with billing.
Simple, published prices. No setup fees, no long contracts.
01$8/hour · from $640/moEvery call answered. Every patient looked after.
025% of collections · $750/month floorGet paid for the care you already gave.
03$1,399/mo + ad spendFill your open appointments with the right patients.
Every account gets a dedicated team that learns your providers, payers and scripts, and works as part of your practice.
Every new team member completes the InCareMD training academy before joining a client account. Compliance comes first, then our service standards, then the skills for their role. Progress is tracked course by course, and nobody starts until every required course is complete.
HIPAA, SOC 2 and PHI handling training for every role, with a certificate for each. Patient information stays locked until all three are approved.
How we answer patients, document every call, escalate urgent issues and protect patient information.
US healthcare RCM and medical billing for billers, patient outreach and appointment setting for front desk, people management for team leads.
Only after that do they learn your scripts, providers and payers and start on your account.
Two recent examples, shared without names or patient details.
Single-location community clinic, Maryland
Disability-support provider, Australia
Want to see more detail? Ask us in your free review.
No setup project, no extra subscriptions. Choose front desk support and Pulseline tracks every call for free. Choose billing and MDClaim360 shows every dollar for free. AI is built into both.
Tracks every call, urgent alert, refill and appointment, live on any screen.
All screens show sample data. Hover to pause.
Published 2026 ranges for marketing agencies, billing companies and answering services, next to our published prices.
Published 2026 ranges from industry pricing guides. Actual quotes vary by practice size, specialty and location. InCareMD prices are our published rates.
Every point below is something you can check yourself.
Every call in Pulseline and every claim in MDClaim360. No monthly report you have to take on trust.
Front desk, billing and marketing talk to each other, so a new patient call turns into a booked, billed visit.
The rate on this website is the rate you pay. No setup fees.
Stay because it works, not because a contract says so.
A business associate agreement is signed before any work begins.
Two-factor sign-in, encryption and a tamper-proof audit log on every patient record viewed.
On this website, Ava answers questions out loud and books your review. Inside your dashboard, Pulse tells you how many calls came in, which refills are waiting and what you collected.
PulseIn-dashboard assistant · try it
OnlineDay 1 · 15 minutes
We look at your calls, claims and schedule and send a clear monthly price.
Days 2 to 7
Scripts, providers and payers. We sign the BAA and connect your phone line.
Week 2
Our team starts and your Pulseline and MDClaim360 logins are ready.
Our software is built the way hospitals expect: two-factor sign-in, encryption, a tamper-proof audit log and a signed BAA before any work begins.
Required for staff accounts. Until it is set up, only account pages open.
Each person sees only the modules and practices they are allowed to, checked on every action.
Patient names, dates of birth, call details and medications encrypted with AES-256-GCM.
Every patient-record view and export is logged, and the log cannot be edited or deleted.
Lists show •••• 1234 and age instead of full numbers and birth dates.
15 minutes idle sign-out with a warning, and a 30-minute session limit.
E-signed business associate agreement with a signed PDF for your records.
Encrypted backups, retention settings and legal hold.
| What you get | Best valueInCareMD | Part-time hire |
|---|---|---|
| Cost per hour | $8 | About $24 with taxes and training |
| Time to start | 2 weeks | 4 to 8 weeks to hire and train |
| Sick days and turnover | Covered by our team | Your problem |
| After-hours coverage | Free with front desk and billing | Overtime |
| Live dashboards and AI assistant | Free with front desk and billing | Not included |
Visit us, call us or book a review. Our offices are in the United States and Australia, and our team works across 8 countries.
United States
Open in Google MapsAustraliaOur team works across the United States, Australia, Canada, the UAE, Pakistan, India, the Philippines and New Zealand, with offices in the United States and Australia. As one side of the world signs off, the next signs on, so your practice is covered around the clock.
What a virtual medical receptionist can do, what it costs compared with an in-house hire, and how to decide which is right for your practice.
When outsourcing billing makes sense, when it does not, and a simple checklist for choosing a partner you can trust with your revenue.
Human-staffed medical answering services usually cost $500 to $2,400 a month. How pricing works, what to ask, and how it compares with an in-house hire.
Book a free 15-minute practice review. You get your missed calls, stuck claims and a clear monthly price.
(833) 4-CARE-98Get a free 15-minute practice review: your missed calls, stuck claims and a clear monthly price. No obligation.
